SAM scheduled jobs are failing with the following failure message: "fail" instead of the standard "Failed" message. - Known Error

SAM scheduled jobs are failing with the following failure message: "fail" instead of the standard "Failed" message. Description When the scheduled job "SAM - Update value builder usage" fails the message that is being displayed in the status field on the Software Asset Job Results (samp_job_log) is "fail". This is not in line with the other SAMP scheduled jobs failing where the message is "Failed".

This can cause an issue with missing out these jobs/errors when filtering for the standard "Failed".

The reason this is happening is because there is no "fail" choice or label/translation in the sys_choice table. The correct value for failed is 'failed'. This is also why the value appears in Blue in lists.

At least the following scheduled jobs are setting the wrong value: SAM - Update value builder usage SAM - Identify Blacklisted Software

and script includes: SamFindProductDefinitionSuggestions SamFindNormalizationSuggestions

Steps to Reproduce

Have a SAMP scheduled job fail, for example ("SAM - Update value builder usage") Visit the samp_job_log table See that the status is populated as "fail" instead of "Failed" Expected behaviour:

The status is "Failed" when a scheduled job fails

Actual behaviour: The status is "fail' when a scheduled job fails

Workaround This problem is currently under review and targeted to be fixed in a future release. Subscribe to this Known Error article to receive notifications when more information will be available.