Add closing remarks in ms team when the incident gets closedIssue If you are looking for a closing message in Microsoft Teams when the incident closes automatically in ServiceNow. This is for the ms team chat got created using only requested based chat integration, meaning the ability of supporter to open call-in teams with the user.ReleaseThis is not specific to any release.ResolutionThe closing remarks when the teams chat is closed is not supported OOB.Log an idea from Idea portal with your requirement. Our product team will review them and depending upon number requests over all by all the customers they will decide to introduce the functionality which is non-existing currently in new versions.For more information on what when and how to raise enhancement request, refer article- KB0755878