HTML section missing in the Activity section on csm_ticket portal pageIssue The HTML section is missing in the Activity section on the csm_ticket portal page.ReleaseAll ReleasesResolutionRole required: sp_admin or admin To view the HTML formatting options: On a portal page, Control + right-click one of the widgets and select the Instance Options menu item. (Image attached for your reference) Enable Rich Text Editor.Once saved, you can see the HTML formatting options. Related LinksConfigure the home page widget instance options