glide.servlet.uri and {URI_REF} Mismatch Leading to Incorrect RedirectionIssue The property glide.servlet.uri points to a different instance or different instance custom URL. How to verify:You can confirm this by navigating to Background Scripts and running the following script: gs.info(gs.getProperty('glide.servlet.uri')); This will output should give current instance URL or if custom URL is configured as set as instance URL in output it will print the custom URL as a output.ReleaseAll releasesCauseThis issue occurs due to instance cloning. When an instance is cloned from a production (or another) instance, the custom URL configured is also copied over to the cloned instance. As a result, the {URI_REF} placeholder used in notifications will point to the original (source) instance—such as production—instead of the current (cloned) instance. This causes users to be redirected to the wrong environment.ResolutionTo resolve this issue: Navigate to Custom URL settings in the cloned instance.Check if there is a custom URL entry that was copied from the source (e.g., production) instance.If such an entry exists, delete it—since two instances cannot use the same custom URL. After deletion, run the following script in Background Scripts to verify the current URL configuration: gs.info(gs.getProperty('glide.servlet.uri')); The output should show the correct URL for the current instance, or any custom URL configured specifically for it.