IT Service Management for Microsoft 365 Plugin Installation IssueIssue The 'IT Service Management for Microsoft 365' plugin is unable to be installed. The missing dependencies, Microsoft Integration - Core and Outlook Actionable Messages are not found in the Servicenow Store. ReleaseAnyCauseAfter checking with the store team, we learned that the BU team configured the application not to be searchable. When you search for it, only the parent app appears. This is intentional—it's not a security issue, but rather because the plugin is designed to be installed as a dependency, which is why it's not directly searchable.ResolutionInstall the missing dependencies, Microsoft Integration - Core and Outlook Actionable Messages, via the Servicenow Store.2. If the Microsoft Integrations - Core plugin does not appear in the search results, use the direct link below to entitle the plugin for production. Microsoft Integrations - Core 3. Once the plugin is entitled, then you should be able to install both the dependent and the parent plugin.Related LinksIT Service Management for Microsoft 365