Icon of AI Search suggested Result for Catalog Item does not match with results of the catalog item - Support and Troubleshooting

Icon of AI Search suggested Result for Catalog Item does not match with results of the catalog item Problem There is a mismatch of image in Suggested Result and total results when searching any catalog item in AI search. In Suggested results the icon is like a text book but in other result of catalog item its a pencil icon.

Root Cause By default the system using a picture and needed to be changed to a static value

Steps to Resolve 1. Go to Taxonomy - Catalog Genius Results Template => https:// /sys_ux_composite_data_template.do?sys_id=0a2bb535ffe31010968af5a1703bf13b 2. On the template field, change this

"staticValues": { "markerType": { "translatable": false, "key": "image" } },

to this

"staticValues": { "markerType": { "translatable": false, "key": "icon" }, "marker": { "translatable": false, "key": "pencil-page-outline" } },

3. Save the template 4. Do cache.do