HR Agent Workspace bulk 'Edit' function does not show any Field or ActionIssue When clicking the 'Edit' button in HR Agent Workspace for Benefits Cases, it is expected to be able to edit relevant fields related to the case. However, in this instance, no fields are available to edit, which is unusual and inconsistent with the behavior for other HR case types. This discrepancy can lead to confusion and inefficiency for agents handling Benefits Cases, as they are unable to make necessary updates or modifications to the case information.SymptomsAs demostrated in the screenshot below, there is no field nor action available in the bulk Edit section. ReleaseSan Diego and newerCauseThe HR Benefit case table has a Form Layout configuration. This configuration uses the 'workspace' view without specifying any field or action in any section. ResolutionSearch in the sys_ui_form table with conditions: table is sn_hr_cor_case_benefits2. Identify the form layout setting for the sn_hr_core_case_benefits table which uses 'workspace' view3. Customize this form layout by adding necessary fields and actions. Or, delete the 'workspace' form layout setting so that the HR Agent Workspace will use the default section setup. Related LinksDocumentation: Edit records in list view