Password Reset "Latest security score for your password reset applications" email has a broken link to the Docs site for security recommendations - Known Error

Password Reset "Latest security score for your password reset applications" email has a broken link to the Docs site for security recommendations Description The "Send password reset process security score notification" scheduled job sends out emails with subject "Latest security score for your password reset applications". This includes the line: "To know more about these recommendations, see https://docs.servicenow.com/?context=pwd-reset-process-recommend&version=latest' >Password Reset documentation. "

That docs page is now missing, and returns "Not found Sorry, no results found. Try the following: ..."

Steps to Reproduce

Set up a Password reset process run schedule job "Send password reset process security score notification" to trigger emails User that are process owners or password reset admin should get the email "Latest security score for your password reset applications" Click the docs link in the email Actual behaviour:

That docs page is now missing, and returns "Not found Sorry, no results found. Try the following: ..."

Expected behaviour:

If docs pages were changed, then this template should have been changed to match, and/or a redirect for this hard-coded link set up in the docs site.

Workaround This problem is currently under review and targeted to be fixed in a future release. Subscribe to this Known Error article to receive notifications when more information will be available.

Several security recommendations for Password Reset are documented in the Security Center pages. You will see several entries for Password Reset here: https://www.servicenow.com/docs/bundle/yokohama-platform-security/page/administer/security-center/reference/sc-authentication.html