How to have embedded help in another language other than English?Issue How to have embedded help in another language other than English? Resolution The embedded help in another language other than English is not supported. But you can create the translation if you are using another language other than English. Follow these steps to do it. Let's do an example to create the embedded help to Spanish language on the incident form Querying an incident and going to the help will display something like this: If you switched to Spanish and queried the same record, you will see the fields are translated but the help is still in English Follow these steps to fix that 1. Each time you access an object on the platform, i.e. list or UI form a record is created on sys_embedded_help_queue.list For example If you open an incident record a resource_id = incident-normal record is created Note: If the record already exists, then it is not created. You can identify that by the UI used incident = incident-normal, Problem = problem-normal and so on. 2. Go to Embedded Help > Help Content or go to sys_embedded_help_content.list. Search by Name = Resource ID from prior step. In this case: incident-normal 3. Open that record in a new window and you will have the help in English language Let's do a stop here. All the prior steps apply to any entry on English language. To create the new record, the language that you want to create the help must be set. I used English until here to help to identify the entries in English. 4. Go to the home page and change the preference for the user to Spanish 5. Go back to the UI you have on Step #4 and click on the "Copy" UI Action. As you already switched to Spanish, the UI Action is called "Copiar" 6. On the UI, just translate the context and leave the other fields without changes 7. Save the record 8. Now you have two entries for that on the sys_embedded_help_content.list 9. Let's go to the incident form in Spanish and now the help is displayed according to the content done on step #6 Also, there are new entries for sys_embedded_help_queue.list as you visited the incident form in Spanish In case you do not see any help translated, that is because there is an internal sync process to have the embedded help synchronized. That property is com.glide.embedded_help.sync_frequency indicating the number of days to run that sync. This is available on Yokohama Patch 1 and up. If you need more information, please review the documentation for that https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/build/help-guided-tours/concept/embedded-help-internationalization.html