Placement of the 'Attachment' icon is not correct on Virtual AgentIssue In virtual agent, when connecting with a live agent, the attachment icon (paperclip) appears a bit out of alignment with the other icons.SymptomsThe attachment Icon displays above the other icons. ReleaseXanadu Patch 7CauseThis is due to a defect reported in PRB1859339ResolutionUpgrade to a fixed version of ServiceNow to resolve this issue. The issue is resolved in Xanadu Patch 8 and beyond.Related LinksPRB1859339