the 'attachments' tab cannot be accessed using the "tab" key on the keyboard on ServicePortal - Support and Troubleshooting

the 'attachments' tab cannot be accessed using the "tab" key on the keyboard on ServicePortal Issue In the editing interface, the ‘attachments’ tab cannot be accessed using the tab key on the keyboard. Steps to reproduce: go to https:// .service-now.com/csm?id=csm_ticket&table=sn_customerservice_case&view=css&sys_id= .

Actual result: it is impossible to go on the attachment tab using only the keyboard.

Expected result: With the tab go to 'Attachment' element.

Release All

Resolution Use right/ left arrow keys (horizontally placed tab) to access the 'attachments' tab.

Refer to this link for more information: https://www.w3.org/WAI/ARIA/apg/patterns/tabs/