Not able to create live agent chatProblemUnable to connect an end user to a live agent using Agent Chat on the portal. The issue occurs when setting up a new channel and queues for HR implementation. The system is not able to create a live agent chat. Channel does not have any conditions, queue also does not have conditions. Assignment eligibility is set with assignment role. No schedule is used currently. Agent is part of the group and has all required roles. Steps to reproduce Impersonate agent and go to the HR Agent Workspace and set as availableImpersonate (in another browser session) an end user and start a VA chat.Choose "Live Agent Support" and observe system is not able to create a live agent chat. Root CauseThere could be many causes the same issue is present. On this case, the possible cause is due to setup issue. Steps to Resolve Agent chat was using global queue and send as connect chat instead of Agent chatGo to sys_cs_live_agent_setup.listOpen the Agent Chat recordRemoved the values on Live chat wait statusGlobal queue Save