Trigger ID Column Showing Empty in Lists and Reports - Support and Troubleshooting

Trigger ID Column Showing Empty in Lists and Reports Problem In a list view and reports, the Document ID column from a reference record is showing as empty, even though there is data in the columns. This issue only affects Document IDs that are obtained using dot-walking and does not affect lists or reports where the Document ID column is on the main table. The Trigger ID column, which is from the related Instance [asmt_assessment_instance] record, is an example of this issue. The column appears empty, but there is data in the records when opened individually.

Steps to reproduce

Navigate to the affected list: asmt_metric_result.list Notice 'Trigger ID' is empty

Root Cause The possible cause is due to a missing related field. The trigger_id field is referenced by trigger_table.

Steps to Resolve 1. Navigate to the affected list: asmt_metric_result 2. Right-click one of the column headers and choose: Configure > List Layout 3. Select Instance[+] in the left-hand bucket, then in the middle, choose the "Expand selected reference field" button/icon 4. Select Trigger table from the left-hand bucket and move it to the right bucket 5. Click Save