Different Virtual Agent Icon on PortalsProblemWhen the LLB based Virtual Agent is enabled on the portals <portal_A> and <portal_B>, the virtual agent icon appears different on both portals. Expecting the icon to be the same as not changes done besides activating the assistant. Steps to reproduce Go to portal <portal_A>Observe the virtual agent iconGo to portal <portal_B>Observe the virtual agent icons for both portals are not the same Root CauseOn this case, the icon changed is not done by Now Assist and was set at the portal level. The CSS Variable on one of the portals <portal_A> has the URL for the icon, causing the difference.Steps to Resolve Go to sp_portal.listSearch by <portal_A> (Where the icon was different) and open the recordOn the CSS Variable, remove these entries: $sp-agent-chat-btn-close, $sp-agent-chat-btn-open, $sp-agent-chat-bg. Save.Do cache.do.Clear the browser cache.Try again.