Not Able to Filtering Email Templates in Service Operations WorkspaceProblemUnable to filter email templates displayed in Service Operations Workspace for different domains. Want to hide templates of one domain from the other. Steps to reproduce Create templatesGo to Service Operations WorkspaceOpen any caseClick on email templates on Now AssistObserve all the templates are there and not able to filter Root CauseEmail templates are not domain based.Steps to ResolveYou can use a workaround to create an advanced business rule (Before query) on sys_email_client_template. The idea is to restrict the records based in different user or case conditions.