Users get message "We'll be landing at your destination shortly..."Issue When the end user try to connect on https://<instance name>/now/nav/ui/homeThe message appears "We'll be landing at your destination shortly..." and not move in the home.ReleaseAllCauseIt's caused by the following outdated screen variantUnified Navigation Landing Page - Service Operations Workspace Audience"https://instance.service-now.com/sys_ux_screen.do?sys_id=7c2ed69dc3bb3010965e070e9140dd4cThis screen variant was shipped with an old Service Operations Workspace (SOW) stored app and has been removed for any newly installed SOW.ResolutionDeactivate the below variant to fix the issue. https://instance.service-now.com/sys_ux_screen.do?sys_id=7c2ed69dc3bb3010965e070e9140dd4c The user should be able to access the instance.