<h2>ITOM Cloud Services Diagnostics - CnC Connection Test (kafka)</h2><br/><div style="overflow-x:auto"><div> <h2>CnC Connection Test (Kafka)</h2> <blockquote> <div> <div>This is available since version Nov 2024</div> </div> </blockquote> <div>This check sends an outbound kafka message to CnC with the message type as "ics_diagnostic_kafka_check". Once CnC recieves this message, it will return a kafka inbound message. If the outbound message is present in the ecc_queue with "processed" as the state, then kafka outbound is considered to be working fine. If a message is present in the ics diagnostic results table with source as "Kafka", then kafka inbound is considered to be working.</div> <ol style="list-style-position: inside;"><li>Inbound</li></ol> <div><img src="/sys_attachment.do?sys_id=36f56bc793682694def533527cba1098" width="1007" height="98" /></div> <ol style="list-style-position: inside;"><li>Outbound</li></ol> <div><img src="/sys_attachment.do?sys_id=b2f5ebc793682694def533527cba1011" width="997" height="97" /></div> <br /> <div>⚠️It requires the instance to have at least ONE working agent connected in order to send outbound message to CnC.</div> <br /> <div>Instance Metric</div> <blockquote> <div> <div>This is available since version 3.1.2 (2025 Feb release)</div> </div> </blockquote> <div>The test result is sent to ICS Prometheus as metric to track, <code>itom_instance_metric_test_conn_kafka</code></div> </div></div>