A-Z Sorting Issue in ESC PortalIssue The A-Z sorting of KB articles with Short Description is not working as expected in the ESC portal. Steps to reproduce: 1. Login into https://<instance>.service-now.com/ and load ots portal. 2. Navigate to any Topic Menu--> Click on any Topic e.g "Software". 3. Sort the options with A-Z. Expected: Articles should get sorted with Alphabetical order (A-Z). Actual Result: No sorting after performing sort A-Z.ReleaseAnyCauseAlphabetical ordering for all the m2m_connected_content items in the affected Taxonomy is empty because of which the Alphabetical ordering is not working.There is a scheduled job called "Populate Taxonomy Content Order", which after executing that and the alphabetical ordering is populated and the things seem working.Resolution1. Execute the scheduled job "Populate Taxonomy Content Order" with sys_id=3f3987b753312010069addeeff7b124f. 2. Wait for the job to complete and verify if the A-Z sorting is working as expected.