Lists in Service Operations Workspace are not automatically refreshingIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Lists in Service Operations Workspace are not automatically refreshing Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } SOW Version 6.1.0 Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Please follow below steps to fix this issue: 1. Open UI Builder > Service Operations workspace 2. From Page and Variants open affected List page "List Bundle SNC" in Editor mode.https://<instance_name>.service-now.com/now/builder/ui/edit/experience/aa881cad73c4301045216238edf6a716/58f8b9a3c3013010965e070e9140dde4/e4d46ab3ebc412103890ddde235228a8 3. Click on Body (in UI builder for the List Bundle SNC page) and from right panel, click on Events > Add event Mapping > Page Property Changed 4. Create a New Client Script in UI Builder ( from the bottom left Client Scripts section, click on + icon to create a new client script) 5. Set the Client Script Name : Refresh List 6. In the code section, paste the following code and save it. function handler({ api, event: { payload, payload: { name, value, previousValue } }, helpers, imports }) { if (name === 'screen' && value.isActive != previousValue.isActive && value.isActive && api.state.hasRecordChanges) { api.setState('hasRecordChanges', false); api.data.list_controller.refreshRequested({ hideLoader: true }); } if (name === 'activityLogs' && value && value.size > 0) { const operationList = ['modified', 'updated', 'inserted', 'deleted', 'closed']; // Transform "value" and get the latest entry const map = Array.from(value).pop()[1]; const crudActivitiesLength = map.activities.get('crud').length; if (crudActivitiesLength < 1) return; const { operation, sysId, timestamp } = map.activities.get('crud')[crudActivitiesLength - 1]; if (operationList.includes(operation) && sysId !== "-1" && !api.context.props.screen.isActive && !api.state.hasRecordChanges) { api.setState('hasRecordChanges', true); } } } 7. Then under Page property changed click add handler and search for "Refresh List". 8. Save changes 9. Go back and clear the UI Builder cache 10. From the top left, click on the three lines (context menu), then from Developer dropdown list click on "Open Page Definition" . Or open the below link:https://<instance_name>.service-now.com/nav_to.do?uri=sys_ux_macroponent.do?sys_id=58d46ab3ebc412103890ddde23522889 11. Under properties, add the following 2 properties: { "defaultValue": null, "description": null, "disabled": false, "fieldType": "json", "label": "screen", "mandatory": false, "name": "screen", "readOnly": false, "selectable": false, "typeMetadata": null, "valueType": "string" }, { "defaultValue": null, "description": null, "fieldType": "json", "label": "activityLogs", "mandatory": false, "name": "activityLogs", "readOnly": false, "selectable": false, "typeMetadata": null, "valueType": "string" } 12. Clear cache and then test it, note issue has been resolved. Screenshots are attached for your reference. Note: If properties are added first and then a client script is created, the properties may get removed automatically from the Properties section when the client script is saved and added to the event handler. Therefore, please follow the steps in the sequence.