"snc_internal" contains other rolesIssue Newly created users do not receive the "snc_internal" role when logging in for the first time (or get impersonated for the first time).ReleaseAllCauseThe "snc_internal" role is a terminal role. So, it should not contain any other roles. This is not supported. Adding other roles to the "Contains role" related list in the "snc_internal" role may cause: fails due to permission dependenciesfail due to scope conflictsother unexpected behaviorResolutionRemove roles from the "Contains role" related list in the "snc_internal" role. Steps: go to "sys_user_role" tablefind by name "snc_internal" role and open itRemove all roles from the "Contains Roles" related list. Workaround: create a group, with a needed role and add a user to the needed group to populate a needed rolecreate a Business Rule that will add a needed role to the user based on your requirements.add roles manualy