"snc_internal" contains other roles - Support and Troubleshooting

"snc_internal" contains other roles Issue Newly created users do not receive the "snc_internal" role when logging in for the first time (or get impersonated for the first time).

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Cause The "snc_internal" role is a terminal role. So, it should not contain any other roles. This is not supported.

Adding other roles to the "Contains role" related list in the "snc_internal" role may cause:

fails due to permission dependencies fail due to scope conflicts other unexpected behavior Resolution Remove roles from the "Contains role" related list in the "snc_internal" role.

Steps:

go to "sys_user_role" table find by name "snc_internal" role and open it Remove all roles from the "Contains Roles" related list. Workaround:

create a group, with a needed role and add a user to the needed group to populate a needed role create a Business Rule that will add a needed role to the user based on your requirements. add roles manualy