Delegate Functionality in Approval Page is not workingIssue Delegate functionality for Approval is not working in Employee CenterSymptomsAfter delegating an approval task, the task does not appear in the delegate's To-Do list.ReleaseSince UtahCauseThe com.glide.delegation.default_days_since_update system property determines how many days to retain inactive delegation records for users or delegates. The default is seven (7) days and can be changed to a maximum of 30 days. Any delegate record that was created before the start date and hasn't been updated within the last seven days (or the value entered in the sys property) is not assigned to a delegate until the delegate record is updated. ResolutionApproval tasks that were created before the number of days in the sys property are not visible to the assigned user. You can create a work note to update the delegate record to make the approval visible to the assigned user.Related Linkshttps://www.servicenow.com/docs/csh?topicname=granular-delegation-setup.html&version=latest