CSDM 5 Finally!!! Get the CSDM 5 White Paper HEREIssue Availability of CSDM 5.0 across ServiceNow releases (Yokohama or Zurich or earlier)ReleaseAllResolutionAccess the document here: ServiceNow Community - CSDM 5 White Paper How do you measure 4 years since CSDM 4? Two million, one hundred two thousand, four hundred minutes Two million, one hundred two thousand, four hundred CSDM guidance so dear It has been a long time coming for CSDM 5. We have laughed together, we have cried together, in some instances we have broke bread together. Your feedback has lead to an epic release of CSDM 5 which is an incremental and expanded version from the CSDM 4 model. We introduce new model graphics, a new Domain, expanded data model, greater understanding, and SO MUCH MORE... Preliminary reviews are favorable: "This is the best version of CSDM that I have read (I've been reading them since v2)" "I laughed, I cried, it was better than Cats" "It makes me happy!" (us too) The CSDM 5 white paper is provided as updated data model guidance for digital transformation. The Common Service Data Model is a framework across our products and platform. The CSDM 5 guidance will enable and support multiple configuration and management strategies. Additional resources will be provided beyond this white paper including but not limited to videos, example use cases, and reference blue prints. It has been a long journey to CSDM 5. Thank YOU for joining us along the way.