Getting "Account Not Set Up" error message when logging into mobile Intune appIssue When trying to sign into the Intune mobile app, the message 'Account Not Set Up - This app has not been set up for you to use. Contact your organization's support team for help' is shown and can not be proceededSymptomsSeeing the following message when logging into the Intune mobile app FactsThis message does not come from the ServiceNow app but Microsoft Intune. It is a configuration issue on Intune's endReleaseMobile GA/branded App with IntuneCauseOur ServiceNow Intune mobile apps require an app protection policy to be applied to the device/user. If an app protection policy is not present, you will see the "App not set up" error shown in the screenshot below. Resolution is to make sure an iOS app protection policy is deployed to the user's security group and targets this app. Please see the Microsoft Intune docs on this error:https://learn.microsoft.com/en-us/troubleshoot/mem/intune/app-protection-policies/troubleshoot-mamThere might also be a chance that the required Microsoft Intune license is not assigned to the user. ResolutionPlease make sure the license and the app protection policy are in place. Should you have any issue regarding setting up the protection policy for the app, please consult Microsoft documentation or engage their support for assistance.