Font styling controls missing from ServiceNow knowledge module editorIssue On the Knowledge articles, the Article Body field (HTML type) does not show Font Style and Font Size controls on the HTML editor tools.ReleaseXanaduCauseThe instance TinyMCE editor is v4 while in Xanadu the dictionary entry for the Article Body field on the kb_knowledge table has updated the attributes to match with v5ResolutionThere are two alternatives to resolve the issue:1. Go to the dictionary entry for the Article Body field on the kb_knowledge table: https://.service-now.com/nav_to.do?uri=sys_dictionary.do?sys_id=&sysparm_view=advanced2. Make sure you are in the advanced view3. In the Attributes field, locate the "editor.toolbar" attribute4. Replace "fontfamily" with "fontselect"5. Replace "fontsize" with "fontsizeselect"6. Replace "blocks" with "formatselect"7. Save the record-----OR-----Alternatively, you could delete the property glide.ui.html.editor.use_v4 from the affected instance and perform a cache.do to reflect the changes.