Users Time zone preference being reverted each sessionIssue Users Time zone preference being reverted each sessionReleaseAny ReleaseResolutionTime zone set from user preference will be valid for that session, and then it will default to the user's timezone or the default instance timezone, and this is expected behavior of the platform.If the user want to set the timezone then it has to be set in sys_user table on timezone field. So that it will be stayed for that user for all the session as the user preference is valid for that session and then Upon the next login, the time zone setting reverts to the system default, or user profile setting for time zone.If the user does not have any timezone defined on sys_user then it will default to system timezone defined in below property "glide.sys.default.tz' Property: https://<instance-name>.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=225b6a5fc0a8016400be95bf109ad07eThis can be done by users as well by going to their profile and adding the time zone in the sys_user table. (attached screenshot for reference)