Knowledge Article Approval Email Not TriggeringIssue Approval emails are not triggering for the publish workflow. The KB uses the publish workflow. The issue can be reproduced by creating a new knowledge record, publishing it, and observing that no emails are generated despite having 8 approvals on the 'Approvals' related list. The issue only occurs in the 'Approval Requested' state, and emails are sent for other states. However, manually moving an approval record from cancelled back to requested generates the email.ReleaseNAResolutionThe Email Notification checks for workflow state as Draft and since the workflow state is moved from 'Draft' it won't send out the email.Please keep the workflow state in Draft when the approval is requested and then modify the state accordingly. Else, handle the Email Notification to sent out the emails in 'Reviewed' State.