ESC: Knowledge search result leads to "Record not found" pageIssue When searching for a KB article in ESC and clicking a KB article search result, the page states "Record not found" and sys_id=undefined in url is observed.ReleaseNAResolution1. Go to the sp_ai_search_results_action_config_list table on the instance. 2. Verify the Portal, AI search source, Action name, portal page.3. If there is no valid record, create a new record.