Getting Performance Analytics license not active after a CloneIssue Customer are seen the following message when trying to view a PA report after an upgrade : New Performance Analytics configuration records cannot be created with the complimentary version of Performance Analytics. To create this record, your business must license Performance Analytics. Contact your sales representative for more information ReleaseAll releasesResolutionSimilar to KB0792422 The "Performance Analytics - Premium" (com.snc.pa.premium) plugin needs to be activated after purchasing licensed Performance Analytics. Navigate to System Definition > Plugins Use the input search field at the top of the form and enter "Performance Analytics - Premium" to filter the list and show this plugin. There will be an "Install" button, indicating that the plugin has not been installed.