User unable to view attachment from playbook in workspace, but can view from platform - Support and Troubleshooting

User unable to view attachment from playbook in workspace, but can view from platform Issue User unable to view attachment from playbook in workspace, but can view from platform

Release All supported

Cause - If the ACL below is active, it restricts access to attachments in the playbook: [ACL Link]: /nav_to.do?uri=%2Fsys_security_acl.do%3Fsys_id%3D2901dd518733320025fbd1a936cb0be9%26sysparm_view%3D%26sysparm_domain%3Dnull%26sysparm_domain_scope%3Dnull - By default, it is set to inactive out of the box. Resolution Deactivate or modify the ACL as needed to resolve the issue. /nav_to.do?uri=%2Fsys_security_acl.do%3Fsys_id%3D2901dd518733320025fbd1a936cb0be9%26sysparm_view%3D%26sysparm_domain%3Dnull%26sysparm_domain_scope%3Dnull