Process flow formatter is not working as expected for problem formIssue The process formatter in problem management form is not working correctly. SymptomsEg. While creating a new problem, the process flow stage is not highlighted and the state is "Open" instead of "New".ReleaseAllCauseThis can be caused by an incorrect setting of the dictionary override value for the field - State.ResolutionEnsure that the dictionary override is set correctly for the field.