<h2>Use Guided Setup to synchronize and migrate data to the Impact Store Application</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2026" /><meta name="DC.rights.owner" content="(C) Copyright 2026" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="task" /><meta name="DC.title" content="Use Guided Setup to synchronize and migrate data to the Impact Store Application" /><meta name="abstract" content="Use Impact Guided Setup to complete the configuration of the Impact Store Application." /><meta name="description" content="Use Impact Guided Setup to complete the configuration of the Impact Store Application." /><meta name="DC.date.created" content="2024-09-09T15:30:50-05:00" /><meta name="DC.date.modified" content="2025-03-05" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="guided-setup-impact-in-app" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Use Guided Setup to synchronize and migrate data to the Impact Store Application</title></head><body id="guided-setup-impact-in-app"> <h1 class="title topictitle1" id="ariaid-title1">Use Guided Setup to synchronize and migrate data to the Impact Store Application</h1> <div class="body taskbody"><p class="shortdesc">Use <span class="ph">Impact</span> Guided Setup to complete the configuration of the Impact Store Application.</p> <div class="section prereq p"> <p class="p">Guided setup provides a sequence of tasks that help you configure the Impact Store Application on your <span class="ph">ServiceNow</span> instance.</p> <p class="p">For more information, see <a class="xref" href="https://www.servicenow.com/docs/access?context=guided-setup&version=yokohama&pubname=yokohama-platform-user-interface&ft:locale=en-US" target="_blank" rel="noopener noreferrer">Guided Setup</a>.</p> <p class="p">There are three main steps in the <span class="ph">Impact</span> Guided Setup:</p> <ol class="ol" id="guided-setup-impact-in-app__ol_cmr_55t_rcc"><li class="li">Establish and verify your connection between the Impact Store Application and the <span class="ph">Impact Delivery Instance</span> <span class="ph">IDI</span> for data synchronization and migration. See <a class="xref" href="https://servicenow.com/docs/bundle/yokohama-impact/page/product/impact/task/connect-instance-impact-store-app.html" title="The named contact administrator will establish a secure connection to the Impact Delivery Instance (provider instance) using Now Service Exchange to transmit data with the Impact Store Application.">Connect to the provider instance</a> for details.</li><li class="li">Select the data to synchronize and migrate to the Impact Store Application.</li><li class="li">Onboard new and existing users to the Impact Store Application.</li></ol> <p class="p">You may return to the various steps in the configuration, if you don't complete the entire setup at once.</p> <div class="p"> <div class="note"><span class="notetitle">Note:</span> <span class="ph">Impact</span> user roles do not have the necessary permissions to configure the Impact Store Application.</div> </div> <p class="p">Role required: Any Impact role</p> </div> <ol class="ol steps"><li class="li step stepexpand"> <span class="ph cmd">Navigate to <span class="ph menucascade"><span class="ph uicontrol">All</span> > <span class="ph uicontrol">Impact</span> > <span class="ph uicontrol">Guided Setup</span></span>.</span> <div class="itemgroup stepresult">The <span class="ph">Impact</span> Guided Setup overview page displays with additional information about the setup process.<img class="image" id="guided-setup-impact-in-app__image_fdt_sts_42c" src="../image/guided-setup-landing.png" alt="Guided Setup landing page." /></div> </li><li class="li step stepexpand"> <span class="ph cmd">Select <span class="ph uicontrol">Continue</span> to move to the next step.</span> <div class="itemgroup stepresult">The pre-checklist displays to summarize the connection steps.</div> </li><li class="li step stepexpand"> <span class="ph cmd">Select <span class="ph uicontrol">Get started</span>.</span> </li><li class="li step stepexpand"> <span class="ph cmd">Complete the steps to initiate the connection to the provider instance.</span> <div class="itemgroup info">See <a class="xref" href="https://servicenow.com/docs/bundle/yokohama-impact/page/product/impact/concept/initiate-the-connection-impact-delivery-instance.html" title="Connect between your Impact Store Application with the Impact Delivery Instance to exchange data.">Initiate the connection to the Impact Delivery Instance</a> for details.</div> </li><li class="li step stepexpand"> <span class="ph cmd">Verify the tasks are completed:</span> <ol type="a" class="ol substeps" id="guided-setup-impact-in-app__substeps_dvq_kp5_rcc"><li class="li substep substepexpand"> <span class="ph cmd"><span class="ph uicontrol">Initiate connection to the Impact Delivery Instance (provider)</span>.</span> </li><li class="li substep substepexpand"> <span class="ph cmd"><span class="ph uicontrol">Establish your provider connection in the Impact Store Application</span></span> </li><li class="li substep substepexpand"> <span class="ph cmd"><span class="ph uicontrol">Service Bridge registration</span></span> </li><li class="li substep substepexpand"> <span class="ph cmd"><span class="ph uicontrol">Verify the connection</span></span> <div class="itemgroup info"> <div class="note"><span class="notetitle">Note:</span> See <a class="xref" href="https://servicenow.com/docs/bundle/yokohama-impact/page/product/impact/task/connect-instance-impact-store-app.html" title="The named contact administrator will establish a secure connection to the Impact Delivery Instance (provider instance) using Now Service Exchange to transmit data with the Impact Store Application.">Connect to the provider instance</a> for additional information.</div> </div> </li></ol> </li><li class="li step stepexpand"> <span class="ph cmd">Select <span class="ph uicontrol">Get Started</span>.</span> <div class="itemgroup stepresult">The setup steps are displayed in category sections. You can expand a category to view details and related tasks. After the tasks for each section are completed, proceed to the next section.</div> </li><li class="li step stepexpand"> <span class="ph cmd">In Initiate Sync and Migration, complete the <span class="ph uicontrol">Data Migration</span> task.</span> <div class="itemgroup info"> <div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="guided-setup-impact-in-app__table_w3b_hrs_42c" class="table" frame="border" border="1" rules="all"><caption><span class="tablecap"><span class="table--title-label">Table 1. </span>Initiate migration</span></caption><colgroup><col /><col /></colgroup><thead class="thead" style="text-align:left;"><tr class="row"><th class="entry cellrowborder" style="vertical-align:top;" id="d84907e283">Task</th><th class="entry cellrowborder" style="vertical-align:top;" id="d84907e286">Description</th></tr></thead><tbody class="tbody"><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d84907e283 ">Initiate migration</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d84907e286 ">Migrates data from <span class="ph">IDI</span> to the Impact Store Application.</td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d84907e283 ">Test sync in sub-production instance</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d84907e286 ">Migrates data from <span class="ph">IDI</span> to the Impact Store Application non-production instance.</td></tr></tbody></table> </div> </div> </li><li class="li step stepexpand"> <span class="ph cmd">In User Management, complete the tasks:</span> <ol type="a" class="ol substeps" id="guided-setup-impact-in-app__substeps_a2m_vp5_rcc"><li class="li substep"> <span class="ph cmd"><span class="ph uicontrol">Assign roles to users</span></span> </li><li class="li substep"> <span class="ph cmd"><span class="ph uicontrol">Assign users to group</span></span> </li><li class="li substep"> <span class="ph cmd"><span class="ph uicontrol">Know your Squad</span></span> </li></ol> <div class="itemgroup info"> <div class="note"><span class="notetitle">Note:</span> For information on <span class="ph">Impact</span> roles, see <a class="xref" href="https://servicenow.com/docs/bundle/yokohama-impact/page/product/impact/concept/exploring-impact-platform.html" title="ServiceNow Impact Store Application personalizes your digital transformation journey and accelerates your time-to-value integrated within your ServiceNow AI Platform instance and your Impact Delivery Instance.">Exploring Impact Store Application</a>.</div> </div> </li></ol> <div class="section postreq" id="guided-setup-impact-in-app__postreq_yfn_yrs_42c"> <p class="p"><a class="xref" href="https://servicenow.com/docs/bundle/yokohama-impact/page/product/impact/concept/impact-in-app.html" title="The Impact Store Application is available directly through your ServiceNow instance and is accessed in addition to the Impact Delivery Instance portal.">Using Impact Store Application</a></p> </div> </div> </body></html></div>