<h2>Create a report</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="task" /><meta name="DC.title" content="Create a report" /><meta name="abstract" content="Create a report to visualize and analyze current instance data or temporary data that you have imported." /><meta name="description" content="Create a report to visualize and analyze current instance data or temporary data that you have imported." /><meta name="DC.subject" content="reports, creating, report options" /><meta name="keywords" content="reports, creating, report options" /><meta name="DC.relation" scheme="URI" content="../../../use/reporting/concept/c_GenerateReports.html" /><meta name="DC.relation" scheme="URI" content="../../../use/performance-analytics/concept/c_performanceAnalyticsAndReporting.html" /><meta name="DC.relation" scheme="URI" content="../../../use/reporting/concept/classic-vis-overview.html" /><meta name="DC.relation" scheme="URI" content="../../../use/reporting/reference/reporting-landing-page.html" /><meta name="DC.contributor" content="joe.silber" /><meta name="DC.contributor" content="courtney.bradwell" /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-08-03" /><meta name="DC.date.modified" content="2025-01-30" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="t_CreateYourOwnReport" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Create a report</title></head><body> <div class="nested0" id="t_CreateYourOwnReport"> <h1 class="title topictitle1" id="ariaid-title1">Create a report</h1> <div class="body taskbody"><p class="shortdesc">Create a report to visualize and analyze current instance data or temporary data that you have imported.</p> <div class="section prereq p" id="t_CreateYourOwnReport__prereq_ezr_pgj_nsb"><p class="p">Role required: <span class="ph">itil, report_user, report_group, report_global, report_admin, or admin. To create a meaningful report, you must have the right to access the data you want to report on.</span></p> <span class="ph">This topic refers to Reporting in the Core UI.</span> If your instance is migrated to Platform Analytics experience, see <a class="xref" href="../concept/creating-data-visualizations.html" title="See how to create data visualizations using different data sources.">Creating data visualizations</a>.</div> <div class="section context"> <p class="p">Watch this six-minute video to learn about generating reports, creating reports in the Report Designer, and sharing and scheduling reports.</p> <span>How to generate new reports, create reports in the report designer, share reports, and schedule reports.</span> </div> <ol class="ol steps"><li class="li step stepexpand"> <span class="ph cmd">Follow one of these paths.</span> <table border="1" frame="hsides" rules="rows" cellpadding="4" cellspacing="0" summary="" class="simpletable choicetable choicetableborder" id="t_CreateYourOwnReport__choicetable_urt_hlc_5w"><colgroup><col style="width:50%" /><col style="width:50%" /><table><thead><tr class="sthead chhead"><th class="stentry choptionhd" style="vertical-align:bottom;text-align:left;" id="d319391e86-option">Option</th><th class="stentry chdeschd" style="vertical-align:bottom;text-align:left;" id="d319391e86-desc">Description</th></tr></thead><tbody><tr class="strow chrow"><th style="vertical-align:top;" headers="d319391e86-option" id="d319391e90" class="stentry choption">Create a report</th><td style="vertical-align:top;" headers="d319391e86-desc d319391e90" class="stentry chdesc">Navigate to <span class="ph menucascade"><span class="ph uicontrol">Reports</span> > <span class="ph uicontrol">Create New</span></span>.</td></tr><tr class="strow chrow"><th style="vertical-align:top;" headers="d319391e86-option" id="d319391e108" class="stentry choption">Edit an existing report</th><td style="vertical-align:top;" headers="d319391e86-desc d319391e108" class="stentry chdesc">Navigate to <span class="ph menucascade"><span class="ph uicontrol">Reports</span> > <span class="ph uicontrol">View / Run</span></span> and click the edit icon (<img class="image icon" id="t_CreateYourOwnReport__image_xcd_gqx_kr" src="../image/Pencil.png" alt="The edit icon" />) beside the report name.</td></tr><tr class="strow chrow"><th style="vertical-align:top;" headers="d319391e86-option" id="d319391e130" class="stentry choption">Create a report on a dashboard</th><td style="vertical-align:top;" headers="d319391e86-desc d319391e130" class="stentry chdesc">Navigate to the dashboard where you want to add the report, click the Add Widgets icon (<img class="image" id="t_CreateYourOwnReport__image_dh1_xt1_yw" src="../../dashboards/image/AddWidgetButton.png" alt="Plus sign button" />), and select <span class="ph uicontrol">Reports</span>. </td></tr><tr class="strow chrow"><th style="vertical-align:top;" headers="d319391e86-option" id="d319391e148" class="stentry choption">Edit a report on a dashboard</th><td style="vertical-align:top;" headers="d319391e86-desc d319391e148" class="stentry chdesc">Navigate to the dashboard where the report resides and click <span class="ph uicontrol">Edit</span>. To edit a report, click its edit icon (<img class="image icon" id="t_CreateYourOwnReport__image_k33_n4k_zt" src="../image/Pencil.png" alt="Pencil" />).</td></tr></tbody></table><ul><li class="li step stepexpand"> <span class="ph cmd">On the <span class="ph uicontrol">Configure</span> and <span class="ph uicontrol">Style</span> tabs, fill in the fields, as appropriate.</span> </li><li class="li step stepexpand"> <span class="ph cmd">Click <span class="ph uicontrol">Save</span>.</span> <div class="itemgroup stepresult"> <p class="p">The report is generated.</p> <div class="note"><span class="notetitle">Note:</span> For details on creating a specific report type, see <a class="xref" href="../reference/report-types-creation-details-rd.html" title="Learn about the different types of reports that you can create, and when and how to create them.">Report types</a>.</div> </div> </li><li><div class="related-links"> <div class="familylinks"> <div class="parentlink"><strong>Parent Topic:</strong> <a class="link" href="../../../use/reporting/concept/c_GenerateReports.html" title="ServiceNow reports are visualizations of your data that you can share with users on dashboards and service portals, export to PDF, and email. Learn how to create, run, edit, view, and share reports.">Using reporting</a></div> </div> </div><div class="topic task nested1" id="create-report-nlq"> <h2 class="title topictitle2" id="ariaid-title2">Create a report with Analytics Q&A</h2> <div class="body taskbody"><p class="shortdesc">Enter a question on the Report Designer form, and Analytics Q&A generates a report. Analytics Q&A gives you a choice of data sources and picks an appropriate visualization.</p> <div class="section prereq p">Analytics Q&A requires <span class="ph">Natural Language Query</span> (<span class="ph">NLQ</span>).<div class="p"><span class="ph">NLQ</span> also must be enabled for use with the Report Designer, in <a class="xref" href="../reference/reporting-properties.html" title="Use properties to fine-tune report behavior and appearance.">Reporting properties</a>. Check with your administrator.<div class="note"><span class="notetitle">Note:</span> <span class="ph">This topic refers to Reporting in the Core UI.</span> This functionality is not available if your instance is migrated to <span class="ph">Platform Analytics</span> experience. For more information, see <a class="xref" href="../../performance-analytics/concept/analytics-center-data-visualizations.html" title="Data Visualizations use graphics to show table, indicator, and other data. They combine and extend the functions of reports and Performance Analytics widgets from the Core UI, which they replace in Platform Analytics.">Data visualizations in Platform Analytics</a>.<p class="p">Analytics Q&A is not available when using <span class="ph">Microsoft</span> Internet Explorer.</p> </div> </div> <p class="p">Role required: None</p> </div> <div class="section context" id="create-report-nlq__context_nff_zyx_hnb"> <div class="p">Analytics Q&A supports the following languages:<ul class="ul" id="create-report-nlq__ul_r3d_qzx_hnb"><li class="li">English</li><li class="li">French</li><li class="li">Canadian French</li><li class="li">Spanish</li><li class="li">German</li><li class="li">Japanese</li></ul> </div> <p class="p">The feature is not available in sessions that use an unsupported language.</p> </div> <ol class="ol steps"><li class="li step stepexpand"> <span class="ph cmd">Navigate to <span class="ph menucascade"><span class="ph uicontrol">All</span> > <span class="ph uicontrol">Reports</span> > <span class="ph uicontrol">Create New</span></span>.</span> </li><li class="li step stepexpand"> <span class="ph cmd">Start typing what information you want in the report into the Analytics Q&A field.</span> <div class="itemgroup info">Analytics Q&A uses keywords in your query to determine what kind of information you are looking for. It displays suggestions while you type based on these keywords. To see a full list of keywords and their uses, click <span class="ph uicontrol">How can I improve my results?</span>.</div> </li><li class="li step stepexpand"> <span class="ph cmd">Click <span class="ph uicontrol">Ask</span>.</span> <div class="itemgroup stepresult">Analytics Q&A generates the report, including an appropriate visualization.<img class="image" id="create-report-nlq__image_hsp_g5d_mmb" src="../image/nlq-generates-report.gif" alt="Animation showing a report being generated with Analytics Q&A" /> </div> </li></ol> <div class="section postreq" id="create-report-nlq__postreq_v5m_zvd_mmb">You can modify the report, such as changing the visualization, in the left-margin menu. If you enter a new query and click <span class="ph uicontrol">Ask</span>, you generate a new report. Any custom visualizations you added are cleared, but other settings persist in the new report.</div> </div> <div class="related-links"> <div class="linklist relinfo relconcepts"><strong>Related concepts</strong><br /> <ul class="linklist"><li class="linklist"><a class="link" href="../../performance-analytics/concept/analytics-q-and-a.html" title="You can make natural language queries related to indicators, tables, or columns from the Analytics Q&A in the Analytics Center.">Analytics Q&A</a></li></ul></div> </div> </div> <div class="topic reference nested1" id="r_ReportOptions"> <h2 class="title topictitle2" id="ariaid-title3">Report options</h2> <div class="body refbody"><p class="shortdesc">When you edit a form, you can also choose to save, share, run, delete, or view more information about the report.</p> <div class="section"> <div class="note"><span class="notetitle">Note:</span> <p class="p">On net new <span class="ph">Yokohama</span> instances and instances migrated to <span class="ph">Platform Analytics</span> experience, Reporting functionality is replaced with Data Visualizations. For more information, see <a class="xref" href="../../performance-analytics/concept/analytics-center-data-visualizations.html" title="Data Visualizations use graphics to show table, indicator, and other data. They combine and extend the functions of reports and Performance Analytics widgets from the Core UI, which they replace in Platform Analytics.">Data visualizations in Platform Analytics</a>.</p> </div> <p class="p">All actions are available from the upper right side of the form, from the <span class="ph uicontrol">Save</span> and <span class="ph uicontrol">Share</span> lists and the <span class="ph uicontrol">Info</span>, <span class="ph uicontrol">Delete</span>, and <span class="ph uicontrol">Run</span> buttons. Available report options vary depending on the role of the user working with the report.</p> <br /><img class="image" id="r_ReportOptions__image_nlh_cxq_gx" src="../image/report-sources-icons.png" alt="report options icons" /><br /> <div class="p"> <div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="r_ReportOptions__table_uj5_mny_5r" class="table" frame="border" border="1" rules="all"><caption><span class="tablecap"><span class="table--title-label">Table 1. </span>Report options</span></caption><colgroup><col /><col /></colgroup><thead class="thead" style="text-align:left;"><tr class="row"><th class="entry cellrowborder" style="vertical-align:top;" id="d319391e591">Name</th><th class="entry cellrowborder" style="vertical-align:top;" id="d319391e594">Description</th></tr></thead><tbody class="tbody"><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e591 ">Link (<img class="image icon" id="r_ReportOptions__image_fvj_nvq_gx" src="../image/link-icon.png" alt="Link icon" />)</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e594 ">Displays the URL of a saved report that you can copy into other documents.</td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e591 ">Info (<img class="image icon" id="r_ReportOptions__image_qm5_vmr_xw" src="../../../common/image/Form_ReferenceLookupIcon.png" alt="Info icon" />)</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e594 ">Displays general and statistical information for the report. General information includes the base table, type, creator, users, groups, and last modification date of the report. Statistical information includes when the report was last run, the number of runs, and run time.</td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e591 ">Sharing (<img class="image icon" id="r_ReportOptions__image_stj_ctr_xw" src="../../../common/image/Form_ShareIcon.png" alt="Sharing icon" />)</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e594 ">Displays several options for sharing the output of the report.</td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e591 ">Share</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e594 ">Enables you to set the visibility of the report. Options are <span class="ph uicontrol">Me</span>, <span class="ph uicontrol">Everyone</span>, and <span class="ph uicontrol">Groups and Users</span>. See <a class="xref" href="t_ShareASetting.html" title="Control which users and groups can see a report in their Reports list.">Share a report</a> for more information on sharing.<p class="p">This option is available from the Sharing icon (<img class="image icon" id="r_ReportOptions__image_sfk_zhk_fx" src="../../../common/image/Form_ShareIcon.png" alt="Sharing icon" />).</p> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e591 ">Schedule</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e594 ">Creates a schedule for running the report. <div class="note"><span class="notetitle">Note:</span> You cannot schedule calendar reports.</div> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e591 ">Add to Dashboard</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e594 ">Adds the current report to a dashboard. For details on how to edit reports and other dashboard content, see <a class="xref" href="../../dashboards/task/t_EditADashboard.html" title="You can edit the contents of a dashboard, including Performance Analytics widgets, reports, and tabs. Because dashboards are shared, any modifications you make are applied globally.">Edit a responsive dashboard</a>.</td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e591 ">Export to PDF</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e594 ">Generates a PDF that you can download or email. This option is not available for calendar reports.<div class="note"><span class="notetitle">Note:</span> Drilldown reports do not export to PDF. If you select <span class="ph uicontrol">Export to PDF</span> on a drilldown report, a PDF of the top-level report is generated.</div> </td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e591 ">Publish</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e594 ">Creates a URL for the report and displays the URL above the report form. You can email this URL to share the report.</td></tr><tr class="row"><td class="entry cellrowborder sub-head" colspan="2" style="vertical-align:top;" headers="d319391e591 d319391e594 ">Delete</td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e591 ">Delete (<img class="image icon" id="r_ReportOptions__image_xwp_5sr_xw" src="../../../common/image/Form_DeleteIcon.png" alt="Delete icon" />)</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e594 ">Deletes the report.</td></tr><tr class="row"><td class="entry cellrowborder sub-head" colspan="2" style="vertical-align:top;" headers="d319391e591 d319391e594 ">Save</td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e591 ">Save</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e594 ">Saves your changes to the report and leaves the form open.</td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e591 ">Update</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e594 ">Saves your changes to the report and returns to the Reports list.</td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e591 ">Insert</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e594 ">Duplicates the report record, inserts it into the Reports list, and opens the Reports list. Use this option to create a report quickly by changing values in an existing report. Be sure to give the new report a unique name.</td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e591 ">Insert and Stay</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e594 ">Duplicates the report record, inserts it into the Reports list, and opens the new record. Use this option to create a report quickly by changing values in an existing report. Be sure to give the new report a unique name.</td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e591 ">Save as data source</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e594 ">Opens the <a class="xref" href="../concept/c_ReportSources.html" title="Report sources are predefined data sets for creating reports.">Create new report source</a> window in which you can save the report conditions as a report source that can be reused for other reports.</td></tr><tr class="row"><td class="entry cellrowborder sub-head" colspan="2" style="vertical-align:top;" headers="d319391e591 d319391e594 ">Run</td></tr><tr class="row"><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e591 ">Run</td><td class="entry cellrowborder" style="vertical-align:top;" headers="d319391e594 ">Creates the report based on the conditions and layout you select.</td></tr></tbody></table> </div> </div> </div> </div> <div class="related-links"> <div class="linklist relinfo relconcepts"><strong>Related concepts</strong><br /> <ul class="linklist"><li class="linklist"><a class="link" href="../concept/c_AdminsteringReports.html" title="Learn about the tasks report administrators typically perform, the objects that they work with, and the roles and rules that apply.">Administering reports</a></li></ul></div> </div> </div> </li></ul></colgroup></table></li></ol></div></div></body></html></div>