<h2>Configure dashboard settings</h2><br/><div style="overflow-x:auto"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head><meta content="text/html; charset=UTF-8" /><meta name="copyright" content="(C) Copyright 2025" /><meta name="DC.rights.owner" content="(C) Copyright 2025" /><meta name="generator" content="DITA-OT" /><meta name="DC.type" content="task" /><meta name="DC.title" content="Configure Platform Analytics dashboard settings" /><meta name="abstract" content="You can set refresh interval details and background colors, enable data caching to speed page refreshes, and choose which Insights cards to show." /><meta name="description" content="You can set refresh interval details and background colors, enable data caching to speed page refreshes, and choose which Insights cards to show." /><meta name="DC.subject" content="How to schedule dashboard refresh interval, How to change dashboard background colors, Where to set up dashboard insights" /><meta name="keywords" content="How to schedule dashboard refresh interval, How to change dashboard background colors, Where to set up dashboard insights" /><meta name="DC.contributor" content="joe.silber" /><meta name="DC.contributor" content="courtney.bradwell" /><meta name="DC.creator" content="ServiceNow" /><meta name="DC.date.created" content="2023-10-27T16:19:45+02:00" /><meta name="DC.date.modified" content="2025-01-30" /><meta name="DC.format" content="XHTML" /><meta name="DC.identifier" content="configure-ac-db-settings" /><link rel="stylesheet" type="text/css" href="../../../CSS/commonltr.css" /><title>Configure Platform Analytics dashboard settings</title></head><body id="configure-ac-db-settings"> <h1 class="title topictitle1" id="ariaid-title1">Configure <span class="ph">Platform Analytics</span> dashboard settings</h1> <div class="body taskbody"><p class="shortdesc">You can set refresh interval details and background colors, enable data caching to speed page refreshes, and choose which Insights cards to show.</p> <div class="section prereq p"> <p class="p">Role required: <span class="ph">dashboard_admin for all dashboards, or any role for dashboards that you own or ones that you have been given the right to edit. See <a class="xref" href="../../performance-analytics/concept/pa-dashboard-roles.html" title="Platform Analytics dashboards have few role restrictions. Editing rights are granted by sharing, independent of role.">Platform Analytics dashboard roles</a> for more information about viewing and editing rights on dashboards.</span></p> </div> <ol class="ol steps"><li class="li step stepexpand"> <span class="ph cmd"><span class="ph">Navigate to <span class="ph menucascade"><span class="ph uicontrol">All</span> > <span class="ph uicontrol">Platform Analytics</span> > <span class="ph uicontrol">Library</span> > <span class="ph uicontrol">Dashboards</span></span></span>.</span> </li><li class="li step stepexpand"> <span class="ph cmd">In the <span class="ph uicontrol">Dashboards</span> library, choose the dashboard you want to configure.</span> </li><li class="li step stepexpand"> <span class="ph cmd">Select <span class="ph uicontrol">Edit</span> to enter editing mode.</span> </li><li class="li step stepexpand"> <span class="ph cmd">Select the settings button (<img class="image icon" id="configure-ac-db-settings__image_ztd_b22_gzb" height="20" src="../image/icon-cogwheel-ac.png" alt="Settings icon" />) to open the <span class="ph uicontrol">Settings</span> panel.</span> <div class="itemgroup info"> <br /><img class="image" id="configure-ac-db-settings__image_ky1_d2b_mbc" src="../../par-for-workspace/image/dashboard-settings.png" alt="Dashboard settings panel." /><br /> </div> </li><li class="li step stepexpand"> <span class="ph cmd">Change any of the following settings.</span> <ul class="ul choices" id="configure-ac-db-settings__substeps_fzq_qh2_gzb"><li class="li choice">Edit the <span class="ph uicontrol">Refresh</span> options.<div class="p">Users with the dashboard_admin role can configure automatic refreshes of the dashboard. <ul class="ul" id="configure-ac-db-settings__ul_b5f_km2_gzb"><li class="li">Select <span class="ph uicontrol">Show refresh information</span> to display the last time the dashboard was refreshed under the dashboard title. This information updates when the dashboard is automatically refreshed and when a user selects the refresh button (<img class="image icon" id="configure-ac-db-settings__image_vjb_jq2_gzb" height="25" src="../image/icon-db-refresh.png" alt="Refresh icon" />).</li><li class="li">Select <span class="ph uicontrol">Scheduled repetition</span> to specify in minutes or hours how often the dashboard is reloaded.</li><li class="li">Select <span class="ph uicontrol">Enable data cache</span> to shorten the load time on page refreshes for data visualizations based on table or indicator data. Data caching also applies to indicator scorecards. The dashboard uses the cached data instead of querying the database when the page is refreshed.<div class="note"><span class="notetitle">Note:</span> <ul class="ul" id="configure-ac-db-settings__ul_nqg_4yv_41c"><li class="li">Enabling <span class="ph uicontrol">Scheduled repetition</span> disables data caching and vice versa.</li><li class="li">Enabling <span class="ph uicontrol">Real time update</span> or <span class="ph uicontrol">Refresh after being away for X min</span> on a data visualization overrides caching for that visualization. If this option is subsequently disabled, the currently cached value is shown, if it hasn't expired.</li></ul> </div> <p class="p">Data caches have an expiration time. When the page is refreshed and the cached data has expired, fresh data is queried and cached. When data caching is enabled, you can set the length of time for cached data to be valid in <span class="ph uicontrol">Cached expiration time</span>. Options are 1, 2, 4, 8, 12, or 24 hours.</p> <p class="p">You can manually refresh the cached data for either the whole dashboard or a data visualization by refreshing either the dashboard or the visualization, respectively.</p> </li></ul> </div> </li><li class="li choice">In the <span class="ph uicontrol">Presentation</span> section, edit the background color of one or more tabs on the dashboard.<p class="p">Select a color from a list of preconfigured colors, or use the color palette to specify a color.</p> </li><li class="li choice">Choose whether and which analytics to show in the <span class="ph uicontrol">Insights</span> section.<p class="p">When you select <span class="ph uicontrol">Show insights panel</span>, an <span class="ph uicontrol">Insights</span> button is added to the dashboard. When a viewer presses this button, insights cards corresponding to the selected analytics options are shown. For more information, see <a class="xref" href="../../par-for-workspace/concept/proactive-analytics.html" title="Proactive analytics automates the extraction of insights from your Performance Analytics indicators. Receive notifications on your Platform Analytics dashboards of potentially interesting changes and events in your processes.">Proactive analytics insights on dashboards</a>.</p> </li></ul> </li></ol> </div> </body></html></div>