Patient Support Services

With the ServiceNow® Patient Support Services application, streamline the patient onboarding, education, and engagement for various patient support services such as discount plans, adherence programs, opioid, and diabetes management.

Important: Starting with the Yokohama release, Patient Support Services is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

Request apps on the Store Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes .

Explore Learn about how healthcare organizations use Patient Support Services .

Configure Plan and configure your implementation.

Manage Manage enrollment requests from the Workspace .

Complete Complete your to-do items for enrollment requests.

Training request appointments Book appointments for enrollment training requests.

Contribute Create enrollment cases as a contributor.

Reference Get details about components including tables and properties.

Analytics and reporting Coordinate work and improve processes with dashboards and reports.