Topics not loading in Virtual agent designer - Support and Troubleshooting

Topics not loading in Virtual agent designer Issue When accessing the Virtual Agent Designer page, a sign-in dialog box appears. After entering credentials, it prompts for sign-in again, preventing access to the topics in the Virtual Agent Designer.

Release Washington and Xanadu

Cause The issue is happening due to property "glide.ui.escape_all_script" is set to 'false'

Resolution Set the property 'glide.ui.escape_all_script' to 'true' to ensure the Virtual Agent Designer loads correctly and displays the topics as expected.