Header menu item not showing on Service Portal for Public/External usersIssue Header menu item not showing on Service Portal for Public/External usersReleaseAnyCauseStock Header Widget was not set to PublicResolutionSetting the Stock Header widget to Public resolves the issue.Make sure to check all the widget in the Header container is set to Public for menu items to be displayed for Public users.More details/helpful community articles:How to Setup your portal for Public Users?Csm portal header and menu not visible for external usershow to make an option in sp header menu visible to the people having certain role in servicenow portal