Notification does not send SMSIssue When triggering notification for a user group, the SMS is not sent and an error message appears: 'Unable to send communication to [Name] (by SMS) - 1st reminder'.SymptomsUser can see this error in the activity feed of the incident. And Users mentioned in the error are not receiving any SMS message. ReleaseXanadu Patch 4CauseUser creates notification event will not receive message if 'Send to event creator' is not checkedUser is not subscribed to notification will not receive message. ResolutionSelect 'Send to event creator' in the notification settings so user creating notification event can receive messageUser needs to subscribe to notification to get message or an admin can update records for multiple users from cmn_notif_message table (Ref: KB0785233)