AIOps LEAP - Troubleshooting GuideTroubleshooting Create Playbook related issues To use the Create Playbook feature, ensure that your Glide version is at least Xanadu Patch7(XP7) or Yokohama. If you are on XP7, use 26.3.1 of the Process Automation Designer(PAD) -sn_pa_designer plugin. If you are on Yokohama, use the latest version of PAD plugin.Improper upgrade/installation of Process Automation Designer (sn_pa_designer) plugin results in the error shown in the below screenshotIf you encounter the error below from the screenshot(Error: You are unauthorized to perform this action), ensure that the Now Assist for Creator plugin is installed and Playbook skill is activated. Also ensure sn_itom_leap.leap_admin role is added to the logged-in user.To enable Playbook skill, go to Admin (Top Navigation bar) -> Now Assist Admin -> Now Assist Features tab. Select Creator tab and activate Playbook skill.The MAINT user does not have permission to create a playbook.If you encounter the error below from the screenshot( Error: Prompt length exceeds prompt max length: 2048) Review the Resolution Steps above being generated.Go to Resolution steps Edit button. Update the resolution steps by following ways mentioned in point 3. Reduce its length to be under 2048 characters. Removing unnecessary whitespace or comments.Splitting the prompt into smaller parts.Summarizing or simplifying the content. Re-Test the Action After editing, re-run the action or test to confirm the error is resolved. If not follow, Again follow the steps from point 5.2.