UI Action not visible on Service Operations WorkspaceIssue UI Action is Not Visible in Service Operations Workspace FactsIssue can happen if the Service Operations Workspace plugins or UI Builder Plugins haven't been updated properly post upgrade. ReleaseIssue not specific to any release.CauseThere can be various causes for the issue. Please find them as follows. Service Operations Workspace Plugins not updated/ corruptedUI Builder Plugins not Updated/ Corrupted Any Service Operations Workspace Script Includes or Client Script Includes are customised UI Actions not having correctly updated entry in sys_ux_form_action table, linked to the actual UI ActionUI Action doesn't have a corresponding entry in sys_ux_form_action_layout_item table linked to the correct sys_ux_form_action record UI Action doesn't have corresponding entry in sys_ux_m2m_action_layout_item table linked to the correct sys_ux_form_action_layout_item record.ResolutionUpdate all SOW and UIB Plugins to latest versionsCheck for any SOW script Includes that have been customised in sys_script_include or sys_ux_client_script_include table. Revert them to OOB to see if that resolves the issue. Check for the linked UI action entry in sys_ux_form_action table. The record should be linked to the correct UI action in the "UI Action" field. Create the entry if not present. Check for the linked UI action entry in sys_ux_form_action_layout_item table. The "Action" should be linked to the previous sys_ux_form_action table entry. Create the entry if not present. Check if there is sys_ux_m2m_action_layout_item entry linked to the sys_ux_form_action_layout_item record in the "UX Form Action Layouts" related list under the sys_ux_form_action_layout_item record. Create a new entry if not present with the name same as the UI action name.