Metric application inactive business rules - Support and Troubleshooting

Metric application inactive business rules .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } These are the list of business rules were inactivated and moved to common script include methods as part of GRC Metrics application Feb 2025 release:

Set Entity from Risk/Control Validate Metric Definition domain area Validate start date Create metrics on insert Check frequency based on calendar Precision - Restrict negative value Make frequency mandatory Due date offset-Restrict negative value Validate dates Set domain area Validate approver fields Restrict metric edits when score exists Restrict duplicate metric Set Class as KPI if not Risk domain Update Metric from Definition Enforcing unique name field Activate/Deactivate metrics state change Restrict KCI metric definition Set metric definition fields Change category to quantitative Restrict metric activation

Below scheduled job was also inactivated as part of GRC Metrics application Feb 2025 release:

Activate inactive metrics