System Upgrade History Show Sys ID Instead of Scoped App NameIssue When using application manager to install a company application and when reviewing the upgrade history, will notice To_version field is having the sys_id instead of scoped app name.ReleaseN/ACauseThe "ID" field belongs to the sys_package table. The custom application are contained in sys_app table that extends sys_scope. Sys_scope extends the sys_package. The default value for the field is calculated by the javascript mentioned in the default section of the dictionary record. https://<instance-name>.service-now.com/sys_dictionary_list.do?sysparm_query=nameSTARTSWITHsys_package%5EelementSTARTSWITHsource&sysparm_view= javascript:_getID(); function _getID() { var source = current.getValue('source'); var sys_id = current.getValue('sys_id'); var scope = current.getValue('scope'); return gs.nil(scope) || scope == 'global' ? source||sys_id : source||scope; } Since this is a global application, scope is 'global" and hence id is only "sys_id" of the record. Even in OOTB instance, for any global application, the default value is the sys_id for the "ID" column unless it is updated. ResolutionBased on the investigation, the default value for the "ID" field is the sys_id for the global application. This is an Expected OOTB behavior