Create New Knowledge article from "Create New" menu opens a blank "kb_knowledge_create" pageIssue Create New Knowledge article from "Create New" menu opens a blank "kb_knowledge_create" pageReleaseAllCauseThe OOB "kb_knowledge_create" UI page is customized in the instance.ResolutionTo resolve the issue, revert the UI page "kb_knowledge_create" to the latest OOB version from the versions related list. Here are the steps to do so:1. Access the UI page settings by navigating to the following URL:/nav_to.do?uri=sys_ui_page.do?sys_id=610e172a87032300420e5cdac5cb0b072. In the Versions tab, locate the latest OOB version and click the Revert button next to it.