OutOfMemory Errors Leading to Excessive Node Restarts Due to Looping TopicIssue OutOfMemory Errors Leading to Excessive Node Restarts Due to Looping TopicReleaseAnyCauseThe root cause of the problem is that the fallback topic is set to "Now Assist - AI search", which calls the fallback flow internally when no results are found. This results in a loop, causing the conversation to have tens of thousands of tasks, leading to OutOfMemory Errors and excessive node restarts.Resolution1. Review the fallback topic settings in the GA Now Assist in Virtual Agent custom chat profile.2. Update the fallback topic to "Now Assist - Fallback" or "Now Assist Fallback" to avoid the loop.3. Verify that the issue is resolved by checking the Splunk logs and heap dump analysis for any further OOM issues.Note: If the issue persists, consider reaching out to the ServiceNow Support contact page for further assistance.