MyNow R1.5 Release NotesSummary Note: This is a live product. All actions taken in MyNow will move forward to your workflows. For example – you can schedule an instance upgrade from MyNow for your instance. Unified Navigation The unified navigation enables quick access to resources across the ServiceNow digital ecosystem with a single click. Key Updates: Unified navigation connects multiple digital properties into one. Each property will open in a separate tab for this release. Home Page The homepage is personalized to recognize individual users and surface the most relevant content and actions across ServiceNow properties, enabling users to take necessary actions without leaving the page. Key Features: Task Management: Critical actions, such as: Your case is awaiting info. Your case has a proposed solution. Your PDI is expiring. Your PDI has expired. Your Learning Credits are expiring. Your certifications are about to expire. Your certification [name] is about to expire. Guided Journey - Proactive support, for instance upgrade scheduling to reduce case volume and improve self-service outcomes. New family release is available -> Upgrade to stay current. Your instance is scheduled to upgrade on [date] -> Review the schedule. Widgets: Your PDI [name] - Manage instance Your learning cases Your incomplete courses Recommendations: Recommendations are personalized and curated for each user, leveraging data from Learning, Docs, and KBs to deliver unique insights and actions. User Management Enhanced user management capabilities are now accessible via MyNow. Key Updates: Manage the user profile through the profile icon on MyNow. Access broader user management capabilities via the "User Management" L2 menu item. Best Practices Library The Best Practices & Guides Library centralizes ServiceNow best practices, step-by-step methodologies, and success packs, making it easier for customers to access the content they need. Key Features: Personalized, AI-driven recommendations Asset Browse Product Collections Improved Search Experience Enhanced search clarity with updated visuals and better feedback. A fix was implemented to address empty results.