When trying to upload an attachment in Chrome, browser freezesIssue It has been reported in some cases, when using Chrome to upload an attachment, the browser will become unresponsive. ReleaseN/ACauseAfter further research, we have identified that the issue is not caused by ServiceNow but by the browser itself. The issue can be replicated by going to a website with a File upload button. Example: https://www.w3schools.com/howto/howto_html_file_upload_button.asp ResolutionIn our investigation, it has been found that this is not a ServiceNow Platform issue but a browser specific issue. Searching various forms, the likely cause may be due to a network drive that is available on the PC and when trying to upload a file it is causing the browser to lockup. We recommend checking with your IT Team about the possible issues with Chrome and mapped network drives and or any other possible file upload restrictions or Chrome enterprise policies that could be contributing to this issue.