Workspace Bulk Update Field behavior SummaryThis KB article addresses field behavior when making bulk updates (updates to multiple records) in Workspaces. Specifically addressing how to capture all field updates properly and avoiding losing information during the process. Issue: When making updates to multiple records in the the workspace users have reported that some text fields are not updated as expected. Information is entered in the field but the change is not reflected in the record after using the "Update" button. Steps to Reproduce the issue: For this example we will use the "Alert" records and the "Work notes" field. Access your instance and navigate to the CSM/FSM Configurable WorkspaceUnder the list icon select "Alerts" to see the Alerts recordsUsing the checkboxes to the left select more than one recordNow select the "Edit" UI action to edit these selected recordsYou will now see a quick form appear to the right of the screen Select the "Acknowledged" checkbox Scroll down and in the "Work notes" field type in a quick noteWhile the "Work notes" field is still in focus select the "Update" button Result: You will notice that the "Acknowledged" checkbox was updated on the selected records but the "Work notes" field was not. Cause: As mentioned in PRB1799381 this is the expected behavior. The information was not captured because for input field like "Work notes", if the focus has not left the textbox after typing, the field won't be treated as a dirty field (in other words, changes won't be saved until we focus somewhere else in the page to trigger the blur event). Workaround:The workaround is to click in a blank space on the form or outside of the focused field after entering your desired information, this way the changes will be saved when you select the "Update" button. If not, the system will consider the field's information to be unsaved changes that will not be reflected in the update.