[AI Search] Indexing and searching on Knowledge Blocks is now supported in the November 2024 release for Xanadu Patch 3+ and Washington Patch 9+DescriptionWhen searching using AI Search for content within a Knowledge Block on the Service Portal, and if the result snippet includes a Knowledge Block, the block content is not displayed. Release or EnvironmentWashington Patch 8 or earlier / Xanadu Patch 2 or earlier.CauseThe root cause of the problem is that AI Search did not support Knowledge Blocks, which was a long standing product gap and documented in the Community Article Knowledge blocks in AI Search.ResolutionIn our AI Search November 2024 release for Xanadu Patch 3 and Washington Patch 9, we were able to fix a long standing product gap of supporting searching Knowledge Blocks. Hence, we now support indexing and searching on knowledge blocks in AI Search.