When Enterprise level Agreement Type is selected the product is showing as compliantSummary<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } This is expected behaviour OOTB. When an Enterprise-level Agreement is selected, it will not affect the compliance. Affects Compliance value is calculated based on the below script.https://<instancename>.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=3ed4099053900010d924ddeeff7b12ec } else {var remediationOption = new GlideRecord(ReconciliationConstants.REMEDIATION_OPTION_TABLE);remediationOption.addQuery('software_model_result', softwareModelResult);remediationOption.addQuery('remediation_action', ReconciliationConstants.REMOVE_UNLICENSED_CLOUD_INSTALLS);remediationOption.query();if (remediationOption.next()) {remediationOption.setValue('unlicensed_rights', remediationOption.getValue('rights_needed'));remediationOption.setValue('actionable_rights', remediationOption.getValue('rights_needed'));remediationOption.setValue('affects_compliance', !this.softwareModelsWithELA.hasOwnProperty(softwareModel));remediationOption.setValue('true_up_cost', 0);remediationOption.update();} The softwareModelsWithELA, which is a software model with an Enterprise Licence Agreement. Note: This applies only when you have entitlements matching data in the software installs and subscriptions table's