How to change the labels on the summary card for Incident Summarization?SummaryWhen the Incident summarization feature is enabled for a specific incident, a summarize card becomes available for use. This article will provide a detailed explanation on the process of changing the labels associated with these cards. It aims to guide users through the necessary steps to customize the labels effectively and enhance the experience of managing incidents.ReleaseWashington and aboveInstructionsA new skill configuration has been added to override the Summary cards label template. We will utilize this to customize the labels. https://instance.service-now.com/sn_nowassist_skill_config_type.do?sys_id=bf5b5a70a3320210c96bf3ed341e6176&sysparm_view= 1.Navigate to incident summarization skill https://instance.service-now.com/nav_to.do?uri=sn_nowassist_skill_config.do?sys_id=4c16678dd4493110f8778ffe632302c1 2. Under the related list titled "Now Assist Skill Config Var Sets," create a new entry with the following details: Name:Card labels Skil config:select incident summarization: Config type: select Summary cards label template 3.Save the form 4. In the same form, locate the variables field to add the card label overrides. You can use the following sample labels as needed: { “actionButton": "Give the summary of the record", "copyNotification": "Just copy it", "copyErrorNotification": "I failed, you, please try it again", "defaultHeader": " I am ready to summarize", "disclaimer": "Just check once", "initialHeader":"Iam ready to summarize and make your life easy", "loadingHeader":"Please wait i am summarizing all the info", "popoverContent":"Surprise!!!", "regeneratingMessage": "Please wait i am trying again", "shareDescriptionMessage":"I am happy working" } 5. After saving the form, navigate to an incident to see the overridden labels, i am attaching the screenshots below a.In the below screenshot the summarize button is changed to "Give the summary of the record." b.While the incident is being summarized, it displays "Please wait; I am summarizing all the info."