Getting "[ide] [ERROR] Transaction cancelled: maximum execution time exceeded" error in PDI instance when doing Build operations in the IDE - Support and Troubleshooting

Getting "[ide] [ERROR] Transaction cancelled: maximum execution time exceeded" error in PDI instance when doing Build operations in the IDE This is a known error in the 1.1.0 release of the ServiceNow IDE that only effects Personal Developer Instances provisioned through https://developer.servicenow.com . This issue will be fixed in 1.1.1 version (will be released December 5th 2024).

Steps to resolve:

1. Navigate to /sys_service_list.do

2. Right-click somewhere in the column headers and click "Import XML"

3. Upload the "step-1.xml" (attached) file

4. Select "IDEFluentService" from sys_service list and click "Refresh Connections" button on the top right

5. Log out and log back into the instance

6. Navigate to /sys_service_list.do

7. Right-click somewhere in the column headers and click "Import XML" (same as step 2)

8. Upload the "step-3.xml" (attached) file

9. Select "IDEFluentService" from sys_service list and click "Refresh Connections" button on the top right (same as step 4)

10. Log out and log back into the instance

11. Re-try the IDE build operation